Privacy Policy

At Elysoria Store, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, interact with us, or make a purchase. By using our services, you agree to the practices described below.

1. Information We Collect

We collect only the information necessary to provide you with a smooth and secure shopping experience:

  • Personal Information: Name, email address, phone number, shipping/billing address, and payment details.

  • Account Information: Login credentials if you create an account with us.

  • Order Details: Purchase history, order preferences, and communication records.

  • Website Usage Data: Cookies, IP addresses, browser type, and browsing patterns to improve your experience on our site.

We do not collect sensitive personal data such as social security numbers or financial information beyond what is required to process your payment securely.

2. How We Use Your Information

Your information is used for the following purposes:

  • To process and fulfill your orders.

  • To provide customer support and respond to your inquiries.

  • To send order confirmations, delivery updates, or important service notifications.

  • To personalize your shopping experience and recommend products.

  • To improve our website, products, and services.

  • To comply with legal obligations and prevent fraudulent activity.

We will never sell or rent your personal information to third parties.

3. Sharing Your Information

We may share your information only with trusted service providers who help us operate our business:

  • Shipping & Delivery Partners to ensure your orders arrive on time.

  • Payment Processors to securely handle transactions.

  • IT & Marketing Services to maintain our website and communicate promotions.

All third-party partners are required to protect your data and use it only for the services they provide on our behalf.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience by:

  • Remembering your preferences and cart items.

  • Understanding website traffic and trends to improve functionality.

You can adjust your browser settings to disable cookies, though some features of our site may not function properly without them.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to safeguard your data, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access and request a copy of your personal information.

  • Correct or update inaccurate information.

  • Request the deletion of your data, subject to legal or contractual obligations.

  • Opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly.

7. Children’s Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect information from children, and if we become aware that we have unintentionally collected such data, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a revised “Last Updated” date.

9. Contact Us

For any questions or concerns about your personal data, please reach out to us:

📧 Email: support@elysoria.store